When you use crix bet, certain information is shared with us. This page clearly explains what we collect, why we use it, and how we keep it secure.
Protecting your privacy at crix bet is not just a legal obligation — it is a core part of our values.
All your personal data and financial transactions are protected with 256-bit AES encryption. TLS/SSL technology ensures a secure connection, preventing any interception of your data in transit.
Your data is stored on secure servers and can only be accessed by authorized personnel for specific purposes. Systems are regularly tested through security audits.
At crix bet, you can view, correct, or request deletion of your data at any time. Opting out of marketing emails is just as easy — it only takes a single click.
Crix bet never sells your personal information to third parties. Data is shared only with partners necessary for service delivery, and strictly under formal agreements.
We are fully transparent about which cookies we use and why. Cookies other than essential ones are never activated without your consent.
Crix bet follows international data protection standards. The utmost care is taken when processing user information, and compliance reviews are conducted on a regular basis.
This Privacy Policy applies to the crixbet.net website, the crix bet mobile application, and all related services. By using the site, you are considered to have accepted this policy.
When creating an account and using crix bet's services, we require certain information. This falls into two categories — what you provide directly and what is collected automatically.
Information you provide during registration and account use includes:
Certain technical data is automatically logged while you use crix bet:
| Data Type | What's Included | Purpose |
|---|---|---|
| Device Information | Device model, OS, browser version | Service Optimization |
| Network Information | IP address, ISP | Security & Geolocation |
| Usage Patterns | Page visits, clicks, session duration | Experience Improvement |
| Transaction Logs | Bet, Deposit & Withdrawal History | Legal Compliance & Dispute Resolution |
We never store your full payment card details. Mobile banking numbers are kept in encrypted form.
Crix bet collects information in several ways. You should have a clear understanding of each method.
When you create an account, log in, or fill out any form on crix bet, that information is sent directly to our servers. The entire process is fully encrypted.
Crix bet's website and app use cookies and local storage — primarily to maintain login sessions, remember language preferences, and improve service quality.
When you transact via Mobile Pay, Nagad, or Rocket, that platform's own privacy policy applies. crix bet only receives transaction confirmation details.
Analytics tools are used to review site usage. All such data is processed in fully anonymized form and is never used to identify any individual.
Crix bet uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.
Crix bet never uses your data for political purposes, to sell to advertising networks, or for any unrelated use.
Crix bet never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.
| Partner Type | What Data Is Shared | Why |
|---|---|---|
| Payment Processors | Transaction Data | To process payments |
| KYC Verification Service | Identity Document Information | To verify age and identity |
| IT Infrastructure | Encrypted Data | For hosting and server management |
| Government / Legal Authorities | Legally Required Information | To comply with legal orders |
All third-party partners are required to comply with crix bet's strict data processing agreements. They may only use your data for their designated purposes.
In the event of a company merger or acquisition, user data may be transferred to the new owner; however, this privacy policy will remain in effect.
Crix bet's website and app use various types of cookies to enhance your browsing experience and maintain service quality.
You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent certain crix bet features from functioning properly.
Crix bet does not retain data beyond what is necessary. Each category of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction History | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Customer Support Logs | 2 Years |
| Marketing Preferences | Until opt-out |
| Analytics Data | 13 months (anonymized) |
| Session Cookie | Deleted when the browser is closed |
Once the retention period expires, data is automatically and securely deleted or anonymized. The period may be extended for legal requirements, and we will make reasonable efforts to notify users in such cases.
As a crix bet user, you have several rights over your own data. We respect these rights and are here to help you exercise them.
To exercise any of the rights listed above support@crixbet.net. We aim to respond within 48 hours. Please note that certain data may not be deletable due to legal obligations — if that is the case, we will let you know the reason.
Your identity will be verified before we process any request. This is done to protect your data and ensure no one else can submit a request on your behalf.
Crix bet strictly refrains from providing services to anyone under the age of 18. Our platform never knowingly collects personal information from minors.
Age verification is in place at registration. If we have reason to suspect that an account has been created by a minor, it will be suspended immediately and the associated data deleted.
If you become aware that a minor is using crix bet, please immediately support@crixbet.net— to let us know.
Crix bet may update this Privacy Policy as needed. Revisions may occur due to service changes, new legal requirements, or technical improvements.
Visit this page regularly to stay up to date with the latest policy. The date of any changes is always shown in the page header.
If you have any privacy-related questions, concerns, or complaints, please get in touch. We take your privacy seriously and aim to respond promptly.
If you believe crix bet has handled your information improperly, please contact our support team first. We will investigate and work to resolve the issue. If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.
Our support team is available 24/7. Feel free to reach out to us regarding any privacy-related concerns.
Your information is kept under the highest level of protection at crix bet. Register with confidence and start your journey on Bangladesh's trusted betting platform.